PREPARATION GUIDE
Newcomer Starting Checklist
Use this checklist to organize your first questions and find a suitable settlement agency.
Choose Your Priorities
Write down the support you need first: everyday orientation, language learning, employment information or community connections.
Find A Local Agency
Use the official service finder with your city or postal code. Agency programs and eligibility vary; contact the agency before visiting. The IRCC finder excludes Quebec and links to Quebec support separately.
Prepare Your Questions
Ask about eligibility, available languages, online or in-person appointments, waiting times and which services are free.
Keep A Simple Appointment List
Record the organization’s name, contact details, appointment date and questions you want answered. Ask the agency which documents to bring.
Know What Is Free
TrueTax newcomer information and referrals are free. Any additional paid TrueTax service requires a separately agreed scope and fee.
General preparation information, not immigration advice or an eligibility assessment. Agencies determine eligibility and availability. Avoid sending sensitive identification or records through this website.
Official IRCC Newcomer Service Finder ↗
Official links reviewed October 12, 2026. Confirm current requirements with the relevant organization.